History
Since starting trading in January 2000, Metrology Direct’s aim is to provide a comprehensive range of measurement and inspection systems and instruments to manufacturing companies throughout the UK and Ireland. Metrology Direct brings together a broad spectrum of equipment manufacturers from Europe, Japan, the USA and beyond, enabling users, specifiers and buyers to source the majority of their measurement and inspection needs from one supplier. Whether the requirement is for a flexible rule or a fully automated Coordinate Measuring System, Metrology Direct will have a solution to offer. In addition to standard equipment and systems, Metrology Direct prides itself at being a little different. If the catalogue is studied carefully, many unusual products can be found such as taper bore gauges and left handed calipers. In addition, Metrology Direct is able to design and build bespoke measurement and inspection solutions for a wide range of applications.
Pre-Sales Support
Whilst Metrology Direct markets its products through a comprehensive catalogue and e-shop website, it recognises the importance of face to face contact and has a team of experienced measurement engineers who are regionally based and available to visit both new and existing customers.
After Sales Support
Many of the products supplied by Metrology Direct are complex systems requiring a high level of technical competence. Metrology Direct and its partners provide the full range of aftersales support including:
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Installation
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Calibration
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Training
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Preventitive Maintenance
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Breakdown Response
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Service Agreements
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Telephone Support
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PC and Software Support
Measureshop headquarters and technical centre in Gloucester
Applications Support
As a solutions provider, Metrology Direct often has to prove to its customers that the equipment being offered is the most appropriate for their needs. This is achieved through the efforts of the Applications Team. Engineers who understand measurement and inspection problems are on hand to take on the most demanding of challenges. Many existing Metrology Direct customers have followed this route to solving their measurement and inspection issues with great success.
Cost Saving with Metrology Direct
Metrology Direct’s belief and philosophy is that investment in the correct measurement solution should save companies money rather than cost them money. Whilst there is inevitably an initial cost of purchase, wherever possible, Metrology Direct will be striving to provide a solution with a minimum payback period. The provision of easy to use, quick, efficient and accurate products and solutions are always at the forefront of Metrology Direct’s thinking.
Contract Measurement Services
As a sales and marketing organisation, Metrology Direct’s primary focus is to supply equiment and systems to its growing customer base. However, many companies have measurement needs that fall outside their normal business parameters, or demand equipment that is beyond their budget constraints. These companies call upon Metrology Direct’s experience and capacity to undertake the measurement work on their behalf. Whether the need is on a weekly or monthly basis, or a one-off requirement such as for development or prototyping, Metrology Direct is always available and willing to assist.
Metrology Direct’s ‘Technical Centre of Excellence’
In order to provide pre and aftersales support together with an applications, training and contract measurement factility, Metrology Direct has set-up a ‘Technical Centre’ at it’s headquarters in Gloucester. A fully equipped, temperature controlled showroom is complimented by a dedicated training area. Customer visits are encouraged and Metrology Direct will always offer a warm welcome to any company interested in visiting the facilities.